Vendor Relationship Management Activities

Project VRM Home
VRM Charter at IC

Just before the IIW meeting the Project VRM Steering Committee convened in Mountain View at Google Headquarters. Project responsibilities were assigned to sub-groups, with Standards & Practices, Use Cases, Advocacy and defining the VRM vision among them. A use case of ubiquitous nature was discussed: change of address. This takes into account Privacy, Trust, Information Dissemination, interaction with vendors, involvement of trusted 3rd Parties, and a host of choices and concerns -- all of which would be in the hands of the individual with a VRM solution.

At the IIW meeting the Change of Address Use case was the topic of numerous technical and marketing sessions. VRM as a basic principle and a tenet of aspects of the Identity matter was discussed in numerous sessions.

Following the California meetings the European contingent (who were well represented in both California meetings) put together a schedule of regular meetings. The European Steering Committee members attend the bi-weekly conference call and are making great strides. Members are in discussion with governments regarding standards, incorporation of VRM into process, and other emerging areas.

VRM will be represented at a conference in SF Feb. 4 called Customer Service Is the New Marketing. The first European VRM conference will be held in Munich on the 21st-22nd April at the EIC location (Forum am Deutschen Museum). It is part of 2nd European Identity Conference - 22nd-25th April. Registration for VRM2008 is free of charge

The VRM blog is picking up steam, and a Steering committee team is working on a new "dot com" (ProjectVRM.com) landing page to be ready during the first quarter of 2008. That team will be meeting in Boston/Cambridge during the first week of February.